timeware® HRMS › Queries
timeware® HRMS · Module
Queries.
Your expert colleague in timeware®.
Ask how to use any feature, why your numbers are what they are, or anything about your workforce, in plain English. Tell it what you need and it fills in the form for you to check.
Ask how
Help on every feature, and why your numbers are what they are.
Queries knows the product and your setup. Ask how to do something, or why a figure came out the way it did, from whatever page you are on.
Key functions
✓
Step-by-step help on any feature, drawn from the timeware® help library: “How do I set up a leave policy?”
✓
Explains your own setup: why a timesheet calculated as it did, how someone’s leave entitlement was worked out, what a shift, work pattern or policy does.
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Knows the page you are on, so “why is this…” needs no further explanation.
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Background notes on UK employment law when a question needs context.
Fill it in for me
Say what you need. Queries fills in the form.
Describe a new leave reason, a new starter or a leave booking in your own words. Queries asks only what it needs, then opens the real form with everything typed in for you to check.
Key functions
✓
Prepares people, leave bookings, shifts, work patterns, leave policies, leave reasons, employment policies, pay elements, workflows, reports and dashboards.
✓
A short wizard asks one question at a time, with examples. “Use the usual” fills in your organisation’s defaults for the rest.
✓
Opens the real form already filled in. Nothing is saved until you check it and press save, with the form’s own checks, permissions and audit trail.
✓
Warns you if a person or record with the same name already exists.
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Only offered to people who are allowed to create that record.
Key functions
✓
Ask ad-hoc questions directly, no predefined report necessary.
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Natural language makes workforce insights accessible to everyone.
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Instant answers: “list all accounts department employees over 55”, done.
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Results respect timeware® permissions, so users only see what they should.
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Ask for a chart and get one, visualisations on demand, ready to keep.
Converse
A conversation, not a search box.
Follow-up questions keep their context, answers offer the next step as a tap, and every person or booking mentioned links straight to the record.
Key functions
✓
Follow-up questions understand the conversation so far.
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Suggested next steps arrive as tappable choices.
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People, bookings and shifts in an answer open as records, one tap.
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Answers stream in live, like a colleague typing.
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Starter questions get new users going on day one.
Coverage
Around fifty live data sources. Ask about any of them.
Every answer is drawn live from your own timeware® data, never a copy, and always scoped to what the asker is allowed to see.
People & employments
Salaries & pay analysis
Leave & balances
Sickness & Bradford factor
Timesheets & anomalies
Worked hours & pay periods
Labour budgets & variance
Roster changes
Rosters & roll call
Unallocated clockings
Training & CPD spend
Compliance alerts
Skills & curriculums
Follow-ups & HR tasks
Meetings
Accidents & near misses
Mileage claims
Vehicles
Pensions & benefits
Long service & probation
Org chart & reporting lines
Device status
Collective leave
Exit interviews
Trust
Safe to hand to every manager.
Read-only, always
BY DESIGNQueries can look, never touch. It cannot create, change or delete a single record, so there is nothing a mistyped question can break.
Permission-scoped
PER USEREvery data source checks the asker's timeware® permissions before it answers. A site manager asking about salaries gets a polite no, not a leak.
Honest when unsure
NO GUESSINGAnswers state the filters they applied so a misread question is easy to spot, and if it can't answer, it says so rather than inventing a number.
Still stuck?
Pass it straight to our support team.
Or just ring us. We are always at the end of the phone.
✓
Raise a ticket from the chat. Your conversation goes with it, with a plain-English summary of what you asked, the page you were on and what Queries checked.
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The summary never includes the figures, and you can edit or remove anything before it is sent.
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An unexplained error has Report this, which sends its reference straight to support.
Questions
Queries, answered.
What can I ask about?
Around fifty areas of the system: employees, leave, sickness, timesheets, worked hours, rosters, call-outs, roll call, training, compliance and more.
Do I need to learn a query language?
No. Questions are asked in plain English and answered in seconds.
Can everyone see everything?
No. Every answer is scoped by the asker’s permissions, exactly like the rest of timeware®.
Can it draw charts?
Yes. When a chart answers better than a table, you get a visualisation you can keep.
Does Queries save anything?
No. When it prepares a record it opens the real form filled in. You check it, change anything you like and save it yourself, with the same checks, permissions and audit trail as any other change.
Can we switch it off?
Yes. Your organisation decides which AI features its people can use: the assistant, Suggest, Reword and reply drafts can each be switched on or off, and health and safety records can be kept away from AI altogether.
